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Privacy Policy

Terms of Use

Our Terms of Use and Privacy Policy outlines how we collect, use, and protect your personal information. Your privacy and security are our priorities.

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Privacy Policy

Terms of Use

Our Terms of Use and Privacy Policy outlines how we collect, use, and protect your personal information. Your privacy and security are our priorities.

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Last Updated on September, 27, 2025

Welcome to HYV Social, a proximity-based social discovery platform developed and operated by HyvForge LLC (“we,” “us,” “our”). These Terms of Use (“Terms”) govern your access to and use of the HYV Social mobile application and related services (the “Services”).

By using HYV Social, you agree to these Terms. If you do not agree, do not access or use the Services.

1. Eligibility

You must be at least 18 years old to use HYV Social. By using the Services, you confirm that you are of legal age and fully able to enter into this agreement.

We do not knowingly allow anyone under 18 to register. If we learn that you are underage, your account may be terminated immediately.

2. User Accounts

To access certain features, you must create an account. You agree to:

  • Provide accurate, current information

  • Keep your login credentials secure

  • Take responsibility for all activity under your account

We may suspend or terminate your account at our sole discretion for any violation of these Terms or if your conduct harms the platform or its users.

3. Freemium and Subscription Services

HYV Social offers both free and premium features. By subscribing, you agree to:

  • Authorize charges through RevenueCat or other third-party payment processors

  • A recurring subscription unless canceled before renewal

  • No refunds unless required by law

Certain features or event functions may require one-time or in-app purchases. Payment disputes must be directed to the appropriate payment processor.

4. User-Generated Content

You may post content including text, images, videos, links, events, and other media. You retain ownership of your content, but grant HYV Social a worldwide, royalty-free license to use, display, reproduce, and distribute it solely for the purpose of providing and promoting the Services.

HyvForge LLC is not responsible for content posted by users. We do not endorse, verify, or guarantee the accuracy, reliability, legality, or quality of any user-generated content. You acknowledge that using the Services may expose you to content that could be offensive, inaccurate, misleading, or inappropriate.

You are solely responsible for the content you post.

5. Prohibited Content and Conduct

You agree not to post, upload, or share any content that:

  • Includes nudity, sexually explicit material, or NSFW content

  • Harasses, threatens, or defames individuals or groups

  • Incites violence or illegal activity

  • Contains spam, malware, or fraudulent links

  • Violates intellectual property or other legal rights

NSFW or offensive content is strictly prohibited, even in private messages. We reserve the right to remove any content and/or terminate accounts at our discretion.

6. Moderation and Enforcement

HYV Social uses a combination of automated moderation, user flagging, and human review. We reserve the right to:

  • Remove content that violates these Terms or our Community Guidelines

  • Suspend or permanently ban accounts for repeat or severe violations

  • Report illegal content or activity to law enforcement

However, we do not actively monitor all content and make no guarantees about detecting or removing all violations.

7. Location and Third-Party Services

To function properly, HYV Social requires access to your device’s location data. By using the Services, you consent to this usage.

HYV Social integrates with third-party APIs and platforms including:

  • Google Maps (for location and maps)

  • RevenueCat (for payments)

  • Apple (for social sign-in)

Use of these services is governed by their respective terms and privacy policies.

8. Event Ticketing

HYV Social may allow users or third parties to create, host, or sell tickets to events. HYV Social is not a party to these transactions unless explicitly stated. We do not guarantee the quality, safety, legality, or fulfillment of events or transactions facilitated through HYV Social. All sales are final unless otherwise stated.

9. Privacy

Your data is collected and handled in accordance with our Privacy Policy. HYV Social stores all user data exclusively in the United States and does not sell user information.

10. Intellectual Property

All HYV Social branding, features, software, and content (except user submissions) are the intellectual property of HyvForge LLC. You may not copy, modify, or distribute any portion of the platform without our express written permission.

11. Termination

We may suspend or terminate your access to HYV Social at any time, with or without cause.

Data Deletion: Account termination is subject to HYV Social’s Data Deletion Policy, as set forth in our Privacy Policy.

12. Disclaimers

HYV Social is provided “as is” and “as available” without warranties of any kind.

13. Limitation of Liability

To the maximum extent permitted by law, HyvForge LLC shall not be liable for damages arising from use of HYV Social. Total liability is limited to the amount paid by you in the prior twelve months.

14. Dispute Resolution and Arbitration

All disputes must be resolved via binding arbitration in King County, Washington.

15. Governing Law

These Terms are governed by the laws of the State of Washington.

16. Changes to These Terms

We may update these Terms at any time. Continued use of HYV Social constitutes acceptance.

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Privacy Policy

Privacy Policy

At HyvForge LLC (“HYV Social,” “we,” “us,” or “our”), we respect your privacy. This Privacy Policy outlines what data we collect, why we collect it, how we use it, and your rights. HYV Social is designed with privacy by design.

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Privacy Policy

Privacy Policy

At HyvForge LLC (“HYV Social,” “we,” “us,” or “our”), we respect your privacy. This Privacy Policy outlines what data we collect, why we collect it, how we use it, and your rights. HYV Social is designed with privacy by design.

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Last Updated on September, 27, 2025

1. Key Commitments

We do not sell your personal data

  • We do not track or profile users for advertising

  • We use data only to operate HYV Social

2. What We Collect

We categorize personal information consistent with CPRA requirements:

a. Identifiers

  • Name, username, and email address

  • Optional profile image and bio

b. Precise Geolocation Data (Sensitive Personal Information)

  • Last known location within a 0.25-mile debounce radius (used to match you with nearby events and users)

  • Classified as “Sensitive Personal Information” under CPRA

  • Used transiently and not stored historically beyond the session or last known point

  • Users may limit use of precise location via in-app privacy controls (e.g., coarse-only mode)

c. Content You Submit

  • Photos, videos, posts, events, and messages you voluntarily upload

  • EXIF metadata (including precise location) is stripped prior to storage

d. Device & Usage Data

  • Device type, operating system version, and crash logs (for troubleshooting and performance)

e. Payment Information

  • Payments are processed securely via RevenueCat

  • HYV Social does not store credit card or payment details

3. AI-Based Content Moderation & Appeals

HYV Social uses AI-powered content moderation systems to help maintain a safe and respectful environment. These systems detect and flag content that may violate our Terms of Use or Community Guidelines, including:

  • Nudity or NSFW content

  • Harassment, threats, or hate speech

  • Incitement of violence or illegal activity

  • Spam, phishing, malware, or fraud

  • Intellectual property violations

Flagged content may be reviewed by human moderators. Actions may include content removal, warnings, or account suspension or termination.

Private conversations are not monitored unless content is reported or core safety thresholds are triggered.

If your content or account is restricted, you will be notified and may appeal by emailing appeals@hyvforge.com. Appeals include reason codes and are reviewed with a target response time of 14 business days. HYV Social may publish periodic transparency summaries of moderation actions.

4. How We Use Your Data

We use your data only to:

  • Provide and improve app functionality

  • Enable proximity-based features (e.g., nearby users and events)

  • Manage subscriptions and billing

  • Moderate content and enforce community standards

  • Detect, prevent, and resolve technical issues

HYV Social does not use personal data for advertising, behavioral profiling, or third-party marketing.

5. Sharing and Disclosure

We do not sell or share personal data for advertising purposes.

We may disclose limited data only to:

  • Service providers supporting HYV Social operations (hosting, moderation, payments), contractually bound to data-protection obligations

  • Legal authorities, when required by law or valid legal process

  • Third parties, only with your explicit authorization

Vendor Transparency Matrix

RevenueCat

  • Data Shared: Subscription status

  • Purpose: Payment management

  • Retention: Account lifetime

  • Role (CPRA): Service Provider

  • Processing Location: United States

Stream.io

  • Data Shared: User IDs, chat content

  • Purpose: Messaging functionality

  • Retention: Session + safety review

  • Role (CPRA): Service Provider

  • Processing Location: United States

Apple / Google Login

  • Data Shared: OAuth identifiers

  • Purpose: Account creation and login

  • Retention: Session + account lifecycle

  • Role (CPRA): Third-Party Auth Provider

  • Processing Location: Global

Apple / Google Maps APIs

  • Data Shared: Location queries

  • Purpose: Map display and routing

  • Retention: Session only

  • Role (CPRA): Service Provider

  • Processing Location: Global

6. Cookies and Session Storage

HYV Social uses:

  • Essential session storage to maintain login state and enable real-time features

We do not use cookies or local storage for advertising, behavioral tracking, or third-party analytics.

7. Data Retention

We retain data only as long as necessary:

  • Account information: Deleted within 90 days of account deletion

  • Precise location data: Only a single last known location is stored

  • User content: Retained until deleted by you or account deletion

  • Payment records: Retained as required by law (up to 7 years)

  • Security and abuse logs: Retained up to 12 months

Full details are available in our Retention Matrix (in-app and on our website).

8. Data Deletion Policy

You may request deletion of your personal information at any time by contacting info@hyvforge.com.

Upon request, HYV Social:

  • Permanently deletes active account data and user content within 30–45 days

  • Ensures backup and disaster-recovery data expires within 90 days

  • Retains limited data only as required for legal, tax, or fraud-prevention purposes

  • Confirms completion once deletion is finalized

If an account is determined to belong to a user under 18, all associated data is deleted as soon as practicable.

9. User-Generated Content

You are responsible for the content you post. While HYV Social moderates based on reported violations and automated detection, we do not monitor or endorse all user submissions. Use the platform at your own discretion.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access personal data we hold

  • Request a portable copy of your data

  • Correct or delete personal information

  • Limit use of Sensitive Personal Information (e.g., precise location)

  • Object to or restrict certain processing

To exercise your rights, email info@hyvforge.com. Requests are verified and handled within statutory timelines (e.g., 45 days under CPRA).

11. GDPR-Specific Rights (EEA Residents)

Under GDPR, HYV Social processes data based on:

  • Contractual necessity (Art. 6(1)(b))

  • Consent (Art. 6(1)(a))

  • Legitimate interests (Art. 6(1)(f))

EEA residents may also lodge complaints with their local supervisory authority.

12. CCPA / CPRA Rights (California Residents)

California residents have the right to:

  • Know categories and purposes of personal data collected

  • Access, correct, delete, and obtain a portable copy

  • Limit use of Sensitive Personal Information

  • Be free from discrimination for exercising privacy rights

HYV Social does not sell or share personal data for cross-context behavioral advertising.

13. Children’s Privacy (18+ Age-Gating)

HYV Social is strictly for users 18+

  • Month and year of birth are required at signup

  • Under-18 accounts are blocked or terminated

  • Parents or guardians may report accounts at underage@hyvforge.com

14. Data Security

We use industry-standard safeguards, including:

  • Encrypted data transmission (HTTPS / TLS)

  • Access controls and session protections

  • Regular security updates and system hardening

No system is perfectly secure, but we follow best practices to protect your data.

15. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via the app or email. Continued use of HYV Social indicates acceptance of the revised policy.

16. Notice at Collection & Mobile Permission Prompts

On first launch, HYV Social presents a Notice at Collection outlining data categories, purposes, and retention

  • Just-in-time permission prompts explain why location, camera, or notifications are requested

  • An in-app Privacy Center links to the Privacy Policy, Terms of Use, and Community Guidelines

17. Contact Us

For privacy inquiries, requests, or complaints:

HyvForge LLC
info@hyvforge.com